Privacy Policy

Information We Collect

Information you provide:

• Account and profile information, such as your name, email address, professional credentials, and your AANA member number (used for continuing education credit reporting).
• Payment information. Payments are processed by our third-party payment processor; we do not store full payment card numbers on our systems.
• Any information you submit through forms, course assessments, or when you contact support.

Information collected automatically:

• Course activity, such as enrollments, lessons completed, video watch progress, assessment results, and certificates issued.
• Technical and usage data, such as device, browser, IP address, and general usage patterns, collected through cookies and similar technologies.

Information we do NOT collect: The Service is an educational platform and is not a clinical system. Do not submit any patient information or protected health information (PHI) through the Service. We do not request or knowingly collect PHI.

How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service and your access to courses;
• Process payments and manage enrollments and refunds;
• Track course progress and issue certificates of completion;
• Report earned continuing education credits to the AANA on your behalf, where applicable;
• Communicate with you about your account, purchases, and the Service;
• Improve our courses and the Service;
• Comply with legal obligations and enforce our Terms.

How We Share Your Information

We do not sell your personal information. We share information only as needed to operate the Service:

• Service providers that help us run the Service, including our payment processor, hosting and database provider, video hosting provider, and email provider. These providers are permitted to use your information only to provide services to us.
• The AANA, to report earned continuing education credits, where applicable. This may include your name, AANA member number, course, credit hours, and completion date.
• Legal and safety, where we believe disclosure is required by law, to enforce our Terms, or to protect the rights, safety, or property of Helix or others.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this policy.

Cookies

We use cookies and similar technologies to keep you logged in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not function properly without them.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active and as needed to provide the Service, comply with legal obligations (including continuing education recordkeeping), resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, update, or delete your personal information, or to object to or restrict certain processing. To make a request, contact us at [support@helixanesthesia.com]. Note that we may need to retain certain records, such as CE completion records, to meet legal and accreditation requirements.

You may opt out of marketing emails at any time using the unsubscribe link, though we may still send you transactional messages related to your account and purchases.

Children's Privacy

The Service is intended for professionals and is not directed to children. We do not knowingly collect personal information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised effective date. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy or your information? Email [support@helixanesthesia.com].